Please read & understand this policy before you visit ELM and fill in the declaration at the bottom of this page.

Please adhere to the following health and safety advice that will be inputted at Emma Leeson Massage (ELM) Limited in line with professional medical and governing body recommended advice regarding COVID-19. 

These measures are for the protection of all. Thank you for your understanding.

If you are feeling unwell please have common sense and reschedule your appointment at ELM.

• As usual, I will confirm appointments 24hrs prior via text message but will be sending clients a short pre-treatment Covid-19 questionnaire to fill out before treatment. This will now only be on your first visit to ELM as a new client or if I haven't seen you in a while as an existing client. Clients will need to fill out a clients record update form just on their first visit back.

• Please cancel or refrain from booking if you have been feeling unwell in the last 7+ days leading up to your treatment, awaiting a COVID-19 test result or have been in contact with anybody showing symptoms or diagnosis of COVID-19. If cancelled due to this we will book another appointment for you when you are better.

• Please follow (if any) current government advice in regards to quarantine periods if you have been abroad.

• If I am unwell or contract Covid-19 I will cancel all appointments for this period.
• Our well being is paramount so be truthful when considering coming to my treatment space for the health and well-being of the wider community as well as to prevent temporary business closure of ELM in the case of Emma potentially contracting Covid-19 or having to self isolate.

• If you are feeling anxious about coming to ELM; I have a vast amount of compliant safety measures in place as you will read. I do not mind at all if you do not feel ready to come back yet. This pandemic has been an unsettling time for all and I would rather you felt relaxed and comfortable and got the full benefits of your treatment when you are ready to do so.

• Cancellation fee policy is as normal: a 50% charge of treatment fee if cancel on the day of treatment.

MASKS / FACE COVERINGS

• From 26th January 2022 face coverings rules are no longer mandatory. It is still recommended that people continue to wear a face covering in indoor enclosed spaces which moreso includes close contact services where the risk of Covid-19 transmission may be higher. I will not be insisting this on clients.

• Aside from essentials, try to limit baggage and bringing items into the treatment room with you. No food to be consumed please.

• Please arrive at correct appointment time to avoid prolonged contact, reduce time in treatment room and risk of contact with previous clients.

• Emma of ELM is triple vaccinated.

• Hand sanitizer is available for use; recommended when entering and leaving the treatment room as well as straight after hands-on treatment has finished before getting dressed.

• Regular risk assessments will be carried out.

• As usual, I will be sanitizing my hands upon your arrival, just before hands-on treatment commences, hand washing after treatment and hand sanitizing before and after handling used PPE, used laundry and treatment room cleaning.

• Like before, there will be ample time of 30-45 minutes between each booking for cleaning, ventilating and disinfecting the treatment room.

• As always, all towels, linens, bed & bolsters will be used once, washed and tumble dried at a high temperature after every use.

• 'High-touch areas' will be disinfected routinely throughout the day and before/after every client such as door handles, taps, hand gel, soap & oil dispensers, light switches, sink, pens, tables, mobile phone etc.

• Floor will be wiped between each client and deep cleaned at the end of each day.

• The room will be ventilated for as much time as possible in between treatments and during consulations The only time the door will be closed is during hands on treatment time. We will have a window open and we also have an electric fan if required.

• Waste management guidelines will be followed.